PCT

Certification program for professionals who rely on Proactivanet for the regular performance of their activity.

PCT ITAM Bronze

How to perform Asset Management with Proactivanet:

  • Information about HW
  • Information about SW
  • Performance monitoring, real usage of HW and SW
PCT ITSM Bronze

How to manage Incidents and Requests with Proactivanet:

  • Monitoring required service levels
  • Consulting and maintaining the KB
PCT ITAM Silver

How to query and maintain the CMDB with Proactivanet:

  • Service Modeling in the CMDB
  • Query the CMDB
PCT ITSM Silver

How to manage with Proactivanet:

  • Problems
  • Changes and Deliveries
PCT ITAM Gold

How to manage Capacity and Availability with Proactivanet:

  • View Capacity and Availability Plans
  • Review Capacity and Availability Views
  • Capacity and Availability Dashboards
PCT ITSM Gold

How to manage Service Continuity with Proactivanet:

  • Impact Analysis (BIAs)
  • Risk, Threat and Mitigation Action Analysis
  • Recovery Plans (DRPs)

Check here all the course information

Course catalog

 

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