A team close to you, in your language

Our commitment to people is our most distinctive feature. A pleasant, highly motivated and Spanish-speaking staff is the key to making our clients feel at home. #ProactivanetTeam

What do the most seasoned team members think?

“The feeling that I have of working with the Espiral family defies description. There is always something to learn, something to improve. I would not trade the experience for anything in the world.”

Julio Cesar Martinez, Service Center Coordinator for Middle American and Caribbean

"My life at Espiral can be summed up in two phases: the beginnings that enabled me to develop professionally, and the second phase that has also allowed for compatibility with family life, without having to forgo my professional career. This is a great luxury nowadays."

Jezabel Villar, Service Desk Espiral MS Group

You can hear it from the people who place their trust in us.

“They are highly professional. Rather than professionals, they are like friends, which is key to smooth communication.”

Carlos Regalado, CEO of Hawa Experts (Partner)

“Excellent professionals, from the support desk to the salespeople. It has been very useful to us to strengthen the relationship and give preference to Proactivanet over other products.”

Bag Sas (Partner)

About us






clients all over the world






years of experience


We have recently obtained the certification as a Great Place to Work, bestowed by the consulting firm Great Place to Work®.

After a diagnosis of the organizational setting, which includes a comprehensive employee questionnaire, our company obtained this certification that accredits that we are an organization with a culture of complete trust, capable of attracting and retaining talent.




of workers believe that this is a great place to work

Our history


Isabel Lombardía, Mack Macías and Alberto Lombardía, established the first of the companies that would come to make up the business group in Gijón (Spain), dedicated at that time to providing general IT services of all sorts.


Three years later the Proactivanet software was developed. With this tool, we were able to open up new markets, thanks to its specialization in design of large-scale IT applications and its great technological value.


Over the following years, the company continued to grow, both nationally and internationally. In the same year, it captured its first client in Latin America.


In spite of our international growth, it was not until this year that we decided to undertake an internationalization plan by opening offices in Mexico City.


The potential for finding a niche on the Latin American market continued to increase, and we continued our efforts by expanding internationally, opening new offices in Lima and Bogotá.


Inauguration of our branch office in Santiago de Chile, the company’s 5th branch office.


20 years! Proactivanet celebrated its 20th anniversary.


In 2021, Tilden Investments, headed by its new CEO Álvaro de Rivera, made an important investment aimed to support the growth and expansion of the business group.

We continue to grow day by day to recruit and retain the best team and provide the best service!

Our Mission

Quite simply, we want to make life easier for companies and IT professionals. We achieve this by offering useful, practical and robust products and services in a responsive, honest and professional manner.

Our Vision

We aspire to become the leading producer on the market in Spain and Latin America so that we can show the world that human talent and our commitment to our clients’ success are the two key factors in making this a reality.

Our Values

These are the values that guide our company and that we have abided by over the years.

Commitment to people


  • Respect for individuals.
  • Teamwork.
  • Professional development.
  • Positive culture of learning from mistakes.
  • Recognition of talent and dedication.

Commitment to quality and excellence


  • Innovation and continuous improvement.
  • Non-conformism with a constructive spirit.
  • Agility and focus.
  • Enthusiasm and optimism.

Commitment to the client


  • Commitment to current and future clients.
  • Their satisfaction is always the focus of our decisions.
  • Omni-channel, continuous communication.



companies like yours use Proactivanet to improve their IT management processes each year.