The guarantee of a product custom-made for you.
A tool fully aligned with the ITIL4 best practices.
Do you still doubt that Proactivanet is the ideal solution for you to meet the goals of your business?
Proactivanet has obtained several certifications that demonstrate its alignment with ITIL® best practices and that it has a guarantee of usability by end users.
18 certified practices:
Incident Managent
Availability Management
Capacity Management
Change Management
Infrastructure and Platform Management
IT Asset Management
IT Service Continuity Management
Knowledge Management
Measurement Reporting Management
Problem Management
Release and Deployment Management
Request Fulfillment
Service Asset & Configuration Mngt
Service Catalog Management
Service Desk
Service Level Management
Service Portfolio Management
Supplier Management
G2
In 2022 and 2023 our customers reflected a high level of satisfaction in the G2 platform, which is why Proactivanet received the distinctions of High Performer of ITAM & Service Desk in Latin America and Momentum Leader, being part of the 25% of the best Service Desk worldwide.
Customers’ Choice
In 2024 and 2021, Proactivanet was the top-rated tool in the Customers' Choice in Gartner Peer Insights of ITSM tools. it is the tool that 100% of its clients recommend and the most valued and highest rated tool on the Latin American market.
PeopleCert
PeopleCert is currently the only official ITIL certifier in the world. Proactivanet has 15 ITIL practices accredited at the BRONZE level, demonstrating that we have the highest quality standards backed by the experience of certified professionals.
PinkVERIFY
Proactivanet has 16 certified ITSM processes. The tool has been rigorously evaluated by Pink Elephant ITSM experts to determine its compatibility with established ITSM processes and practices, as well as general terminology, functionality, integration and workflow requirements.
ISO 9001, 20000, 27001 and 27017
Proactivanet is ISO 9001, ISO 20000, ISO 27001 and ISO 27017 certified, guaranteeing quality, service management and information security in a comprehensive manner. Our certifications support our commitment to international standards of excellence.
Pyme Innovadora
Proactivanet has been selected as an Innovative SME for its ability to promote creative solutions in the technological field, offering agile and efficient solutions tailored to business needs.
Great Place to Work + Best Workplaces Asturias 2023
Proactivanet has been recognized for the second consecutive year as a Great Place to Work.certified professionals. We are also the best technology company to work for in Asturias and one of the best technology companies to work for in Spain. Our commitment to excellence and positive work culture drives us to continue to lead as a benchmark in the technology field, providing our employees with an environment in which they can grow, innovate and prosper together.
Pact for Sustainable Cybersecurity
Proactivanet has committed to the Pact for Sustainable Cybersecurity to offer its customers a comprehensive and responsible approach to the protection of their systems. By adhering to this pact, Proactivanet guarantees the implementation of principles such as governance, transparency and energy efficiency, thus ensuring a service that not only protects information, but also contributes to sustainability and the circular economy.
“From Proactivanet we are delighted to have achieved these certifications that accredit us as a tool aligned to the needs of our customers, market trends and ITIL best practices.”