The guarantee of a product custom-made for you.
A tool fully aligned with the ITIL4 best practices.
Do you still doubt that Proactivanet is the ideal solution for you to meet the goals of your business?
Proactivanet has obtained various certifications that demonstrate its alignment with the best ITIL® practices and that it provides a guarantee of usability by the end consumers.
18 certified practices:
Incident Managent
Availability Management
Capacity Management
Change Management
Infrastructure and Platform Management
IT Asset Management
IT Service Continuity Management
Knowledge Management
Measurement Reporting Management
Problem Management
Release and Deployment Management
Request Fulfillment
Service Asset & Configuration Mngt
Service Catalog Management
Service Desk
Service Level Management
Service Portfolio Management
Supplier Management
G2
En 2022 y 2023 nuestros clientes reflejaron un alto nivel de satisfacción en la plataforma G2, por ello Proactivanet recibió las distinciones de High Performer de ITAM & Service Desk en Latinoamérica y Momentum Leader, formando parte del 25% de los mejores Service Desk a nivel mundial.
Customers’ Choice
In 2021, Proactivanet was the highest rated ITSM tool in Customers’ Choice section in Gartner Peer Insights. Likewise, it is the tool that 100% of its clients recommend and the most valued and highest rated tool on the Latin American market.
PeopleCert
En la actualidad, PeopleCert es la única certificadora ITIL oficial en el mundo. Proactivanet cuenta con 15 prácticas ITIL acreditadas en el nivel BRONCE, demostrando que contamos con los estándares mas altos de calidad avalados por la experiencia de profesionales certificados.
PinkVERIFY
Proactivanet cuenta con 16 procesos ITSM certificados. La herramienta ha sido rigurosamente evaluada por expertos en ITSM de Pink Elephant para determinar su compatibilidad con los procesos y prácticas ITSM establecidos, así como los requisitos generales de terminología, funcionalidad, integración y flujo de trabajo.
ITIL Software Scheme (ISS)
The gold-level approval ITIL® Software Scheme (ISS) indicates that the tool has demonstrated compliance with the best ITIL® practices, and above all that it can provide IT departments with the support necessary to achieve this. It also emphasizes the fact that Proactivanet extends a usability guarantee to the end consumers.
Proactivanet was the first ITSM tool in the world to obtain this approval, granted by APMG in accordance with the requirements of AXELOS Limited (former owners of ITIL®).
PinkVERIFY
The PinkVERIFY certification is one of the most mature and rigorous verification programs in the world for IT service management tools, and it evaluates the alignment of the software with ITIL® processes on an objective basis.