Ecuador

Success stories

Every day more and more organizations are using Proactivanet to successfully manage their IT department around the world.

"Thanks to the automation of Proactivanet's Incident Management, we now have a 98% ticket resolution rate. In addition, with Asset Management we have achieved savings of more than 150000 USD per year in the renewal of PCs".

Francisco Gómez, Regional IT Coordinator

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Carlos Bartolomé
98.2% of users are very satisfied with the service provided.

"Gestionamos más de 2500 activos tecnológicos en más e 150 localizaciones a nivel nacional las 6 empresas del grupo".

Marco Tamayo, Jefe de Infraestructura

"Proactivanet ITSM es una herramienta práctica, amigable e intuitiva, que apalanca a nivel empresarial el establecimiento de las mejores prácticas de servicio TI".

Fernando Villamar, Coordinador de Niveles de Servicio