ITIL

ITSM Software, ITIL

CMDB modeling and IT service quality

For me, this always has seemed to be a rather critical...
ITIL, Incident management

Bad practices in service provision (1 of 2):

ITIL has become the de facto standard for implementation of good...
#ITILGlossary, IT Service Management, Availability Management, ITSM Software, ITIL, Sin categorizar

#ITILGlossary - AMIS

      Managing availability does not consist only of implementing...