
What is a CMDB and why is it crucial for IT management?
Download the infographic
Do you know the power of Configuration Management or CMDB?
The CMDB is vital for IT management, as it centralizes all component configuration information, facilitating informed business decisions and the implementation of efficient ITSM processes. It is therefore important to know what a CMDB is and what it is not and what elements it is composed of.
"The CMDB is fundamental to perform impact analysis, root cause analysis, legal compliance, incident management and change management." - Paolo Mutis, Customer Success Manager Chile, Argentina and Uruguay.