Embutidos Martinez
Embutidos Martínez has achieved a total and secure control of its IT equipment, optimizing the management of incidents and improving the organization of technical support thanks to Proactivanet.
Description
With more than 50 years of experience, Embutidos Martínez is a leading company in the meat sector that needed to have reliable data on its IT infrastructure and an organized channel for incident management. The adoption of Proactivanet provided them with powerful dashboards and complete visibility of the status and evolution of their IT assets.
Sector: Food
Country: Spain
"Initially, we realized that we lacked a lot of information; we had no data on what was happening in our companies. We needed a tool that would allow us to measure, channel incidents and organize support shifts to optimize attention. Proactivanet has been a resounding success."
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