Gartner and users award Proactivanet as ITSM solution leader for innovation and customer satisfaction

The IT service and asset management solution Proactivanet has once again been recognized by the industry and the users themselves as a benchmark in the sector. For the second consecutive year, Gartner has included it in its Market Guide for IT Service Management Tools report, highlighting its adaptability, its commitment to artificial intelligence and its expansion into new areas such as Human Resources and Finance. This positioning responds to Proactivanet's commitment to remain at the forefront of technology and aligned with ITIL best practices.

Recognition goes beyond analysts: Proactivanet has been awarded the Customers' Choice 2024 seal in Gartner Peer Insights' "Voice of the Customer" report, based on verified ratings from real customers. The tool is the only one in its sector to obtain the highest score (5/5) for shopping experience and stands out for its excellent rating in implementation and support (4.9/5), with 100% of users willing to recommend it. Customers themselves underline its efficiency, ease of use, adaptability and scalability in any environment.

If you want to find out in detail why Proactivanet is consolidating its position as the leading ITSM platform for companies of all sizes and sectors, we invite you to read the full article at HayCanal