NATO
NATO has optimized the management of its IT services and assets with Proactivanet, achieving greater control, organization and capacity for continuous adaptation, essential for an organization with very demanding security and international coordination requirements.
Description
NATO was facing problems of lack of control in the management of incidents and requests due to the complexity of its technological environment and the volume of operations. After evaluating several solutions, they chose Proactivanet for its ability to adjust to their needs, its versatility and constant updating, proving to be a dynamic and evolving tool.
Sector: Public
Country: Spain
"We started this process in 2018 in the face of the need to organize ticketing because we were having a lot of problems with incidents and uncontrolled requests. Proactivanet was the best fit for our needs. The tool improves day by day with frequent updates, which is appreciated because it is not a static solution."
Modules
