{"id":18349,"date":"2016-04-27T12:33:46","date_gmt":"2016-04-27T10:33:46","guid":{"rendered":"https:\/\/www.proactivanet.com\/blog\/sin-categorizar\/where-do-i-start-and-what-point-should-i-reach-with-my-cmdb\/"},"modified":"2023-02-22T00:29:28","modified_gmt":"2023-02-21T23:29:28","slug":"where-do-i-start-and-what-point-should-i-reach-with-my-cmdb","status":"publish","type":"post","link":"https:\/\/www.proactivanet.com\/en\/blog\/cmdb-en\/where-do-i-start-and-what-point-should-i-reach-with-my-cmdb\/","title":{"rendered":"Where do I start and what point should I reach with my CMDB?"},"content":{"rendered":"

The truth is that starting up a project to implement the configuration management process and its corresponding CMDB is a little bit intimidating, or at least it gives us a little bit of pause... The question is always the same: Where do I start and up to what point do I have to enter data into the CMDB? Here are some tips that I hope will be of assistance.<\/span><\/p>\n

<\/p>\n

First, are you clear about the contents of your service catalogue?<\/strong> You\u2019re not? Then do not proceed yet with the CMDB; first, define the catalogue, and when you have it ready, go back to that the CMDB project...<\/span><\/p>\n

And what is the status of your asset inventory? If the answer again is that you don\u2019t have one, or that you have had it on the back burner for some time, then we have run into another problem. Bring your inventory up to date<\/strong>, and then you can continue...<\/span><\/p>\n

If you have read up to this point, then I suppose that you have a spiffy catalogue and inventory ready to populate your brand-new CMDB. And since you are already very clear on the services (at least those for the business), this will be the first step: create all the services in the CMDB with their corresponding CI and if possible with a relevant icon in order to identify them clearly<\/strong> (this might seem silly, but the icon helps a great deal to keep you from getting lost when you are busy creating links). In addition to the services for the business, you will have detected an extensive collection of technical services<\/strong> that support the former, and so you will have to register them as well (preferably, with a different type of CI than for the services for the business, in order to distinguish them clearly). And this wraps up Phase 1 \ud83d\ude09<\/span><\/p>\n

On another note, since we have already listed assets in the inventory, it is time to consider which of them should be entered into the CMDB. I am not in favor of putting everything into the CMDB, because the inventory surely has a thousand elements that do not contribute greatly to the CMDB, and having them under control in <\/span>asset management is more than enough. Where do I set the (first) boundary between what goes into the CMDB and what does not? Since the limit has to be set somewhere, I always use the same rule:<\/span><\/p>\n