{"id":27066,"date":"2022-08-16T10:25:28","date_gmt":"2022-08-16T08:25:28","guid":{"rendered":"https:\/\/www.proactivanet.com\/caso-de-exito\/otan\/"},"modified":"2026-03-16T14:00:39","modified_gmt":"2026-03-16T13:00:39","slug":"otan","status":"publish","type":"caso-de-exito","link":"https:\/\/www.proactivanet.com\/en\/caso-de-exito\/otan\/","title":{"rendered":"NATO"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\"We started this process in 2018 in response to the need to organize ticketing because we were having a lot of problems with incidents and uncontrolled requests. Proactivanet was the best fit for our needs. The tool improves day by day with frequent updates, which is appreciated because it is not a static solution.\"<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00c1ngel S. Bernal, Second Lieutenant of Transmissions HRDC - Spain (NATO)<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\"We started this process in 2018 in response to the need...  <\/p>\n<div class=\"read-more mt-4 text-blue text-xs\"><\/div>\n","protected":false},"author":5,"featured_media":17894,"menu_order":3,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"pais":[1589],"sector":[1596],"class_list":["post-27066","caso-de-exito","type-caso-de-exito","status-publish","format-standard","has-post-thumbnail","hentry","pais-espana-en","sector-public"],"acf":{"is_icon":""},"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.proactivanet.com\/en\/wp-json\/wp\/v2\/caso-de-exito\/27066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.proactivanet.com\/en\/wp-json\/wp\/v2\/caso-de-exito"}],"about":[{"href":"https:\/\/www.proactivanet.com\/en\/wp-json\/wp\/v2\/types\/caso-de-exito"}],"author":[{"embeddable":true,"href":"https:\/\/www.proactivanet.com\/en\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":1,"href":"https:\/\/www.proactivanet.com\/en\/wp-json\/wp\/v2\/caso-de-exito\/27066\/revisions"}],"predecessor-version":[{"id":33157,"href":"https:\/\/www.proactivanet.com\/en\/wp-json\/wp\/v2\/caso-de-exito\/27066\/revisions\/33157"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.proactivanet.com\/en\/wp-json\/wp\/v2\/media\/17894"}],"wp:attachment":[{"href":"https:\/\/www.proactivanet.com\/en\/wp-json\/wp\/v2\/media?parent=27066"}],"wp:term":[{"taxonomy":"pais","embeddable":true,"href":"https:\/\/www.proactivanet.com\/en\/wp-json\/wp\/v2\/pais?post=27066"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/www.proactivanet.com\/en\/wp-json\/wp\/v2\/sector?post=27066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}