CAPSA Food

It successfully controls all its IT assets and has managed to increase the productivity of its users.

Description

Central Lechera Asturiana was founded in 1984 and in 1992 it was renamed Corporación Alimentaria Peñasanta. Today it is one of the largest dairy groups in Spain with 7 production centers, more than 1,300 direct workers and more than 7,000 cooperative members. In total, it collects more than 800 million liters of milk.

Sector Food
Country Spain

“After three years trying to implement one of the largest ITSM and ITAM tools on the market without achieving the expected benefits, we decided to trust again in Proactivanet, a much more affordable tool that perfectly met our needs

José Luis Vega, Infrastructure Manager
Challenge

“"We needed a tool to be able to manage all the volume of incidents and requests from our users and to control the inventory of assets.”

José Luis Vega, Infrastructure Manager

Solution

"It has helped us to improve the attention to our users, which positively impacts their productivity. In addition, we now have full control of our key assets to apply security policies, know the scope and reach."

José Luis Vega, Infrastructure Manager

Benefits

110% control

of all assets

Improved

user service

Increase

user productivity

Increased

technician productivity

Modules

Why did they choose Proactivanet?

Very fast and easy implementation

Fast and reliable information of all IT assets

Adapts to the needs of the organization

Excellent treatment with the team

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